Terms & Conditions

Effective Date: June 21, 2025

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Welcome to Kāholo Manufacturing Co. (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website and any services offered through it, including our custom manufacturing services based in Hawaiʻi. By accessing or using our site or submitting any form, you agree to be bound by these Terms.

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Services Overview​

Kāholo Manufacturing Co. provides custom apparel manufacturing services for businesses and brands. Our services include pattern making, sample development, production, and limited consulting related to fabric sourcing and brand manufacturing.

All services are subject to availability and a formal agreement or estimate provided upon reviewing your submitted project inquiry.

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Getting Started​

To begin production:

• You must submit an initial inquiry through our website.

• We will follow up with a detailed questionnaire to better understand your needs.

• If you already have patterns, tech packs, or samples, we can expedite the process.

• Production begins only after patterns are finalized and all materials (fabrics, labels, trims) are received and approved.

Minimum order quantities (MOQs) apply. For most projects, our MOQ is 100 units per style.

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Turnaround Time​

Estimated timelines are:

• Sample Development: 6–8 weeks

• Production: 3–4 months (starting once all materials are in-house)

These timelines may shift based on your project's complexity and our current production schedule. We will do our best to communicate any delays or updates.

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Materials & Shipping​

Customers are responsible for shipping their materials (fabrics, labels, etc.) to our facility in Honolulu, Hawai‘i. We do not store large quantities of materials due to limited space. Any excess material must be picked up or shipped back within 30 days of project completion.

Shipping fees to and from our studio are the responsibility of the client. We are not liable for any shipping delays or damages caused by third-party carriers.

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Payments & Estimates​

We will provide a cost estimate for pattern making, samples, and production after receiving your project details. A deposit is required to begin pattern development or sampling. Full payment must be made before production begins unless otherwise agreed upon in writing.

All payments are non-refundable once work has commenced, due to the custom nature of our services.

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Cancellations & Refunds​

Due to the highly customized and made-to-order nature of our services, we do not offer refunds once production has started. Cancellations must be made in writing before any physical work begins and may be subject to administrative fees.

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Intellectual Property​

You retain full ownership of your original designs and any proprietary information shared with us.

Kāholo Manufacturing Co. retains ownership of:

• Any proprietary pattern blocks or templates we create independently

• Our name, branding, process, and any general manufacturing systems

We will never share or reproduce your designs for others without your written consent.

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Limitation of Liability

We are not responsible for:

• Minor variations in color, size, or finish due to the handmade nature of our services

• Delays caused by shipping companies, natural disasters, or vendor issues

• Losses related to business interruption, loss of profits, or indirect damages

Our total liability for any claim shall not exceed the total amount paid for the specific service involved.

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Website Use & Privacy

Use of this website is subject to our [Privacy Policy] and [Accessibility Statement]. You agree not to misuse our website or attempt unauthorized access to our systems.

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Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Hawai‘i, without regard to conflict of law principles.
 

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Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website.
 

Contact​

Questions about these Terms?
Please email us at: corinne@kaholohawaii.com

Mahalo for choosing Kāholo Manufacturing Co. — supporting local, sustainable production in Hawai‘i.

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